About Me

Designing with empathy,
shipping with precision.

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I'm George Hu, a Principal Product Designer with over 16 years of experience across consumer and enterprise product applications. My design philosophy is rooted in my early career in startups — where iterative learning, rapid shipping, and wearing multiple hats were foundational to building great products and high-performing teams.

As an individual contributor, I thrive across the full spectrum of product development — from navigating the ambiguity of early alignment to obsessing over the pixel-level detail of interaction behavior. My breadth of skill allows me to move quickly through product and organizational complexity, while creating the space and clarity for teams to do their best work together.

In today's era of AI and tools like Claude Code, the ability to create and ship has reached a new velocity. With a strong foundation in both craft and code, I'm developing new methods to direct and shape output with greater speed and precision — delivering clearer, more intentional experiences to end users.

Design Leadership UX Strategy Interaction Design HTML/CSS Prototyping Design Systems Usability Testing Claude Code IDE — VSCode GitHub Figma

Experience

ServiceNow

2022 – Present

Principal Product Designer

As a Design Architect, I play a central role in shaping design strategy and process. Through close collaboration with cross-functional partners, I help define and drive product vision — translating user-centered thinking into tangible solutions that deliver measurable business outcomes.

Google Cloud

2020 – 2022

Senior Interaction Designer

Design lead for Google Cloud developer experience, with focus on product onboarding and developer tools. We successfully launched and landed Cloud Workstations, a cloud-based IDE for remote development.

SalesForce

2014 – 2020

UX Architect

6 years of experience in designing scalable customer support solutions for enterprise customers. Service Cloud design leader on high impact initiatives, including: Service Einstein chatbots, Lightning Service Console, and Workforce Management.

TicketFly

2012 – 2014

Senior UI/UX Designer

Ticketfly is a cloud-based technology provider for event ticketing. As the senior UI/UX Designer, I craft the end-to-end experience for the B2B clients and ticket purchasing consumers. TicketFly was aquired by Eventbrite.

Kabam

2011 – 2012

Senior UI/UX Designer

Kabam is a social gaming platfom for online gaming. As a senior designer, I led the designs for the user web experiences.

SideReel

2010 – 2011

Art Director

SideReel is an online community platform for users to watch, track and find tv shows and movies. The company was acquired by Rovi Corp in 2011.